We’re excited to announce our latest feature designed to elevate your hosting game: Guest Data Capture. 🎉
What is Guest Data Capture?
Our new Guest Data Capture feature allows property managers to seamlessly collect and organize essential information about their guests. Specifically, it captures guests' names, email addresses, and telephone numbers in a compliant manner. This feature ensures that you have critical contact details at your fingertips, all stored securely within the Guestive.ai platform.
Why is Guest Data Capture Important?
In an industry where communication and customer satisfaction are key, having access to detailed guest information can make all the difference. Here’s why our Guest Data Capture feature is a game-changer for STR hosts:
- Enhanced Communication: Capturing contact details such as email addresses and phone numbers ensures that you can maintain clear and effective communication with your guests post stay.
- Increased Repeat Bookings: Building a strong relationship with your guests can lead to increased loyalty and repeat bookings. By having their contact information on hand, you can easily reach out with personalized messages and special offers, encouraging them to return for future stays.
- Not Just Lead Booker:Â Digital guidebooks are often shared and so you can get the details of not just the lead booker but other guests.
How Does It Work?
Integrating the Guest Data Capture feature into your existing guidebooks is straightforward and user-friendly. Here’s how it works:
- Seamless Integration: The feature seamlessly integrates with your Guestive.ai digital guest guidebook, simply requesting the details to access the guidebook, they can easily input their name, email address, and telephone number.
- Automated Data Collection: The feature automatically collects and organizes guest information in a secure database. No more chasing down details or manually entering data everything is handled for you.
- Easy Access and Management: Access and manage guest data through your Guestive.ai dashboard, you can download to csv and upload into your favourite email or CRM system. Be sure to only communicate with those that are opted in!
Getting Started
Implementing Guest Data Capture is a breeze. If you’re already a Guestive.ai user, simply log into your account and activate the feature from your Account dashboard.Â
For new users, sign up for Guestive.ai and enjoy a seamless onboarding process that will have you capturing guest data in no time.